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Clinical Trials Research Informatics Office

The Clinical Trials Research Informatics Office specifically addresses the growing technological needs of the clinical trials research community. The office provides a collaborative, responsive, integrated and focused approach to all aspects of systems development and support. Areas of particular interest include the continued expansion of OnCore, enhanced integration with Epic and other DF/HCC member institution systems and clinical trials reporting for the Cancer Center Support Grant (CCSG).

Issue Resolution

​Patient Critical Care (PCC) Issues
If you have a patient care critical (PCC) issue that requires immediate assistance, please contact the Help Desk at: 617-632-3399.

​Non-Urgent Issues
All non-urgent issues can be resolved by entering a Help Desk ticket via the Help Desk Portal. Please go to Support Page for instructions on how to submit a ticket.

News & Events

​OnCore​
  • CTRIO Workflows implemented. CTRIO Workflows is a new workflow and task tracking system used  for protocol calendar related communication. More info
caTissue 
  • Enhancements to report scheduling, label printing and various usability features. More info
InfoEd
  • PARS (Project Activation and Revision System) upgrade completed
  • v15 upgrade coming November 28, 2017 More info